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Home Terms and Conditions

Terms and Conditions

GENERAL TERMS AND CONDITIONS OF USE OF THE MARKETPLACE FOR BUYERS

1. INTRODUCTION Welcome to HalaalMart, your one-stop Islamic store offering a wide range of halal-certified products to support a modest and faith-centred lifestyle, including halal foods, modest clothing, Islamic books, attars & perfumes, prayer essentials, home fragrances, and personal care products. By accessing and using our platform, you agree to comply with these Terms and Conditions.

2. DEFINITIONS

  • "HalaalMart" refers to the online marketplace operated by the company.
  • "Buyer" refers to any individual or entity using the platform to purchase products.
  • "Products" refer to halal goods and services listed on the marketplace.
  • "Platform" refers to the HalaalMart website, mobile application, or any digital interface facilitating transactions.

3. ELIGIBILITY

  • Buyers must provide accurate and complete personal information when registering an account.
  • Buyers agree to use the platform for lawful purposes only.

4. ACCOUNT REGISTRATION AND MANAGEMENT

  • Buyers must create an account to access full marketplace features.
  • Buyers are responsible for maintaining the confidentiality of their login credentials.
  • HalaalMart reserves the right to suspend or terminate accounts for violations of these terms.

5. PRODUCT LISTINGS AND PURCHASES

  • Buyers acknowledge that product descriptions, pricing, and availability are provided by Halaalmart.
  • HalaalMart does not guarantee the accuracy of product information but ensures compliance with halal standards to the best of its ability.
  • Buyers must review product descriptions carefully before making a purchase.

6. PAYMENTS AND TRANSACTIONS

  • Buyers agree to pay the full price, including applicable taxes and delivery charges, as specified at checkout.
  • Payment methods accepted will be indicated on the platform.
  • HalaalMart uses third-party payment processors, and Buyers agree to their terms and conditions.

7. DELIVERY AND SHIPPING

  • Delivery times and shipping costs are determined by Halaalmart and provided at checkout.
  • Buyers must ensure accurate delivery information is provided to avoid delays or misdelivery.
  • HalaalMart is not responsible for delays or issues arising from third-party couriers.

8. RETURNS, REFUNDS, AND CANCELLATIONS

  • Buyers may request returns or refunds per Halaalmart’s return policy, which must be clearly stated in the product listing.
  • Refunds will be processed in accordance with the payment method used.
  • Cancellation of orders is subject to Halaalmart’s approval before shipment.

9. BUYER RESPONSIBILITIES

  • Buyers must not engage in fraudulent transactions, chargebacks, or misuse of the platform.
  • Buyers must comply with applicable laws and regulations regarding online purchases.
  • Buyers must communicate respectfully with Halaalmart and customer service representatives.

10. PLATFORM USAGE AND RESTRICTIONS

  • Buyers must not use the platform for unlawful or prohibited activities.
  • Unauthorised access, data mining, scraping, or disruption of the platform’s operation is strictly prohibited.
  • HalaalMart reserves the right to investigate and take legal action against any misuse.

11. INTELLECTUAL PROPERTY

  • All content, including text, images, logos, and trademarks on the platform, is owned by HalaalMart or licensed for use.
  • Buyers must not copy, distribute, or use platform content without prior authorisation.

12. LIABILITY AND DISCLAIMERS

  • HalaalMart is a marketplace and does not manufacture items sold on the Platform.
  • HalaalMart is not liable for product defects, damages, or any disputes arising from purchases made on the platform.
  • The platform is provided "as is," and HalaalMart disclaims any warranties, express or implied.

13. DISPUTE RESOLUTION

  • In case of disputes between Buyers and Sellers, HalaalMart encourages amicable resolution through communication.
  • If disputes remain unresolved, Buyers may contact HalaalMart support for mediation.
  • HalaalMart’s decision in disputes is final and binding.

14. MODIFICATIONS TO TERMS

  • HalaalMart reserves the right to update or modify these Terms and Conditions at any time.
  • Buyers will be notified of changes via email or platform announcements.
  • Continued use of the platform after modifications indicates acceptance of the revised terms.

15. CONTACT INFORMATION For any inquiries regarding these Terms and Conditions, Buyers can contact HalaalMart customer support at [insert contact details].

By using HalaalMart, buyers acknowledge that they have read, understood, and agreed to these terms and conditions.